At AprilAire, we are committed to providing an exceptional experience with our smart Indoor Air Quality products. However, you may occasionally encounter challenges with device setup or internet connectivity, as is common with Wi-Fi compatible devices. Fortunately, the AprilAire Aire Care App simplifies maintaining your home’s air quality by ensuring seamless connectivity and system performance, helping you troubleshoot any Wi-Fi issues and optimize the use of your air quality systems.

How the Aire Care App Can Help You

Managing Indoor Air Quality is essential for a Healthy Home, and the AprilAire Aire Care App is designed to make that process as smooth as possible.

• Seamless Connectivity Troubleshooting: No more guessing about internet issues—Aire Care pinpoints exact problems and suggests fixes, ensuring uninterrupted operation of your AprilAire systems.
• Real-Time Network Monitoring: With regular network scans, you can stay ahead of any potential Wi-Fi disruptions, keeping your home’s air quality systems functioning smoothly.
• Fast and Effective Support: When additional help is needed, the app allows you to share photos or videos directly with AprilAire support agents, ensuring faster diagnosis and resolutions.
• User-Friendly Interface: The intuitive design makes it easy for users of all tech levels to operate and troubleshoot their AprilAire systems efficiently.

How Does It Work?

Aire Care features a network scan (analysis) which scans and collects up to 152 points of data in a 2-minute scan. It filters all the data collected, identifies the top issues, and provides those issues in an Assistant Card format. Each Assistant Card provides information on the issue and what to do next to resolve it.

1. Download the App: Begin by downloading the app from the Apple App Store or Google Play. Once installed, stand next to your AprilAire Thermostat to easily sync the app with your device.
2. Access Features: Once you’re in the app, head to the Features page to explore various tools designed to optimize your air quality management.
3. Run a Network Scan: The Aire Care App features a powerful network scan, which analyzes your home’s internet connection. Simply select “Network Scan” on the Features page.
4. Improve Network Health: Once any issues are identified, follow the step-by-step instructions to improve network health and get your air quality devices back online.

 

By simplifying network connectivity and offering actionable solutions, the AprilAire Aire Care App ensures your home remains a haven of fresh, Healthy Air. Don’t let internet connectivity issues hold you back—download the app today and take control of your air quality.